Why use iParaV?

iParaV ERPOnline is built on a highly secure and scalable enterprise platform. It does not only cater for the initial needs of your company, but also for the future growth of your company. There is no need to change to another application as your business continues to grow. Simply upgrade your plan yourself or ask us to upgrade you to a dedicated server(s).

How safe is my data?

Your data is safely stored in an ISO 27001 certified data centre, which holds data from other prominent financial institutions as well.

The data centre we use is 100% Australian, which means your data is protected by the Privacy Act of Australia. And with Continuous Data Protection, your data can be restored in the event of an unforeseen disruption, minimising risk of data loss.

Furthermore, any sensitive financial data are encrypted, therefore without your authorisation, no one can access your data except yourself.

How do I pay for a subscription?

iParaV utilises PayPal's payment services, which enables you to pay from your PayPal account, MasterCard or Visa Card. To save you time from doing online payments every month, the Direct Debit system will be implemented in the near future.

Where do I go when I need help?

iParaV provides a range of help tools when you require assistance. You can click the Help Centre button on any page, or press the F1 key. The icon is located on the top right of every pop up window. It is there to assist you whenever you are unsure about what any of the fields which you fill in mean. iParaV also has many demo videos to help you to become familiarised with the system.

What should I set as the "financial year start date"?

The "financial year start date" should be set on the 1st day of the month, since many reports are generated based on this day. As of now we do not yet support any other date, but it will be added soon. Please note that, once you had set the start date, you will not be able to change it.

Can I enter past records?

As of now iParaV only allows normal accounts to enter data from the start of current financial year. You can summarise your past financial data and enter them into the system as the Opening Balance. For enterprise accounts (not available via online registration), we do support past financial data entry.

However, iParaV will allow you to enter either the existing asset and its past information, or treat it as a new asset, but keeping its current depreciation value. When unsure, please consult your accountant.

How do I get my accountant to support me with iParaV?

There are two ways to do this:

1. Externally – In the company settings, you can type in your (external) accountant's email address and click "update". You may be require to refresh the page to let the request support icon appear. By clicking the "request support" icon, iParaV will invite your accountant to support you from his/her control panel. Your accountant needs to be reqistered with us, if he/she is not yet with iParaV. They can click the link from the invitation email to join for free.

   You can stop your accountant from accessing your data at anytime by clicking the "stop" icon. This is located in the same spot as the "request support" icon after if is activated. Or if you changed your accountant, you can also change the email and request the new accountant to support you.

   You can also see the "in progress" display to know whether your accountant has accessed your data.

2. Internally – If your accountant is your employee, simply assign him/her the Accountant Access Profile with an effective period. This is found in HR > Employee.

   Your accountant can then login to access your financial records within the specified effective period.

Access User Forum from here

iParaV Forum

Postal Address:

PO Box 3478
Wheelers Hill
VIC 3150 Australia

Contact Phone:

+61-3-90157525